Press Release

CTS EVENTIM’s statement on yesterday’s Ticketdirect judgment by the German Federal Court of Justice

Limited financial implications

Ruling is confined to ticket orders for which a print@home fee of 2.50 Euro is charged

These represent around 1 million Euro in group revenue

Munich, 24 August 2018. CTS EVENTIM, one of the world’s leading providers of ticketing and live entertainment, assesses yesterday’s Federal Court of Justice (BGH) judgment on Ticketdirect charges as having only a moderate financial impact. The ruling applies only to those ticket orders for which a print@home fee of 2.50 Euro is charged in the German web shop. This fee is charged on a per-order basis, not per ticket.

In the judgment handed down yesterday, the Federal Court of Justice (BGH) stated that an adjustment to that fee may well be acceptable. Secondly, the ticket orders addressed by the judgment only account for approximately five per cent of the total number handled by In total, they represent sales revenue of around one million Euro – and therefore a mere thousandth of Group revenue.

The relatively low popularity of Ticketdirect in Germany is partly attributable to the fact that many venues are publicly-owned. This is one reason why the access control technologies needed for Ticketdirect are not as widespread as in many other European countries. The proceeds from print@home make it possible for numerous venues in Germany to offer their visitors an additional, very convenient and secure option for gaining admission.

CTS EVENTIM acknowledges the BGH judgment and will implement it accordingly. As soon as the detailed grounds for judgment are released, the company will make the appropriate adjustments to its Ticketdirect service.

CTS EVENTIM is one of the leading international providers of ticketing services and live entertainment. In 2017, more than 250 million tickets were marketed using the company’s systems – through stationary box offices, online or mobile. Its online portals operate under brands such as,,, and The EVENTIM Group also includes many concert, tour and festival promoter companies for events like ‘Rock am Ring’, ‘Rock im Park’, ‘Hurricane’ and ‘Southside’. In addition, some of Europe’s most renowned venues are operated by CTS EVENTIM, for example the LANXESS arena in Cologne, the Waldbühne in Berlin and the EVENTIM Apollo in London. CTS EVENTIM AG & Co. KGaA (ISIN DE 0005470306) has been listed on the stock exchange since 2000 and has been a member of the MDAX segment since 2015. In 2017, its 3,020-strong workforce generated more than one billion Euro in revenues in 23 countries.

Marco Haeckermann
Vice President Corporate Development & Strategy
Frank Brandmaier
Head of Corporate Communications

Visit us on