Press Release is FOCUS test winner

Customer survey names as best German online ticket shop / Best

marks for range, website and transaction processing

Bremen, 4 February 2015. Whether it’s for the theatre, rock concerts or football matches 
– more and more consumers are buying their tickets on the Internet. With, CTS EVENTIM, Europe’s leading ticket service provider, operates the 
best German online ticket portal. That was the result of a consumer survey for the 
specialist magazine FOCUS-MONEY. In the ‘Germany test’, over 1,000 customers gave 
five major German ticket shops marks in eight categories. 
The test winner impressed the customers, receiving top marks for the 
website, transaction and processing, and ticket range. The online shop leads the way in 
terms of ticket search and quick loading times, for example. Consumers also praised the 
variety of tickets on offer and the fast ticket delivery times. Malte Blumenthal, Senior Vice 
President of EVENTIM, said: ‘The accolade is acknowledgement of our hard work. We 
want to offer the customer everything ahead of the event to ensure they experience the 
live event in the best possible way. To achieve this, we support the customer from the 
first contact, with everything from mobile venue plans to fan tickets and entry to the 
venue via smartphone. Customers already expect much more than just a ticket, and that 
trend will only increase in future.’ 
According to the test report, around 125 million event tickets were sold in Germany in 
2014. Approximately 40% of those were bought online, with the figure on an upward 
trend. The highlights on stage in 2015 include AC/DC, Bruce Springsteen and U2. 
More than 100 million tickets for over 200,000 concerts and sporting and cultural events 
in 23 countries are sold via the EVENTIM Group systems each year. In addition to, online portals such as,,,, and belong to the EVENTIM Group. EVENTIM is also 
the exclusive ticketing partner of the 2016 Summer Olympic Games in Rio de Janeiro.  

Marco Haeckermann
Vice President Corporate Development & Strategy
Frank Brandmaier
Head of Corporate Communications

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